Recently, many buyers have submitted negative feedback to our store because they did not receive the product or have questions about the product. In this regard, we need to make a statement:
Regardless of any problems you encounter, please contact us and we will deal with them according to the actual situation. For example: re-delivery, refund. Contact us and we will give you a satisfactory solution.
Any buyer who does not communicate and submits negative feedback privately will always enter our blacklist and we have the right to refuse any after-sales service.
We welcome all buyers to buy our products, we will also provide the best products and services for everyone. So I hope that we can understand each other and support each other. Please contact us if you have questions.Communication is the best way to solve problems.
Thank you for coming. Happy shopping! ! !
SIMPRECT Office Store
1) We accept various kinds of payment. Above are the main payment method,you can have a look.
2) Aliepxress will verify your payment within 24hours .
3) All orders will be processed in 2-3 working days once pass payment.
1) Normally we offer free shipping by China Post . Here we make a refernce arrival time for your reference ,
please have a look before making order.
2) For Wholesale buyer ,if your order amount meet $200-$300, we offer free shipping by express Fedex,
DHL, EMS, Aramex . The actural detail please contact with us diretly.
3) All buyers have the duty to pay any additional import tax. Please noted it when make order.
1) If you don’t like the item you bought, please pay the shipping freight and return it to us within 10days.
We will refund money once receive it. Please keep the package won’t effect our second sale.
2) Your Positive comments are key to our business success. We kindly ask you could take one second to
leave us positive feedback with an overall Detailed Selling Rating (DSR) of 5. We thank you in advance
for your time and sincerely hope you are satisfied with your purchase and our service.
3) Should you not be satisfied with your transaction: Please contact us immediately before leaving a Neutral
or Negative feedback as we will do our very best to solve the problem to your satisfaction. Open dispute is
not the best way to deal with problem.
4) Communication is often the key to resolve issues.